OUR PEOPLE
Changing People’s Lives
A strong culture doesn’t happen on its own, it’s the people who create it. Our team members strive to grow, lead, and build a better community for future generations. Together, we can change lives.
“Make a difference today for someone who’s fighting for their tomorrow.” – Jim Kelly
OUR ATMOSPHERE
We take care of our employees so they take care of you.
Energy, combined with positive perception, leads to exceptional outcomes at Universal. From Food Trucks and office games to individualized music playlists and company events, we foster an environment where employees are empowered, big ideas are always encouraged, and fun is a requirement!
“Pleasure in the job puts perfection in the work. ” – Aristotle
DEVELOPMENT
The moment we stop learning is the moment we stop growing.
Continuous learning is the path to a better future. Through our person first philosophy, we are committed to our team members’ professional and personal development. Our continuous development programs provide the support and tools needed to push ourselves to be the best version we can be, professionally and personally.
“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.” – Dr. Seuss
What We Believe In
Why is it important? – By focusing on the individuals we work with & depend on we will achieve more together.
How do we do it? – Through active listening and a genuine interest in others and their needs and challenges.
Why is it important? – The road to success is littered with challenges and adversity that require passion and perseverance.
How do we do it? – Through a positive approach to finding solutions to challenges. Solutions not excuses
Why is it important? – Perfection is not achievable but improvement should always be pursued
How do we do it? – Make decisions, right or wrong, and learn from those decisions
Why is it important? – Our success is fundamentally dependent on one another
How do we do it? – Clear expectations and direction through transparent communication