Changing People’s Lives
A strong culture doesn’t happen on its own, it’s the people who create it. Our team members strive to grow, lead, and build a better community for future generations. Together, we can change lives.
“Make a difference today for someone who’s fighting for their tomorrow.” – Jim Kelly
We take care of our employees so they take care of you.
Energy, combined with positive perception, leads to exceptional outcomes at Universal. From Food Trucks and office games to individualized music playlists and company events, we foster an environment where employees are empowered, big ideas are always encouraged, and fun is a requirement!
“Pleasure in the job puts perfection in the work. ” – Aristotle
The moment we stop learning is the moment we stop growing.
Continuous learning is the path to a better future. Through our person first philosophy, we are committed to our team members’ professional and personal development. Our book list program and continuous development programs provide the support and tools needed to push ourselves to be the best version we can be, professionally and personally.
“The more that you read, the more things you will know. The more that you learn, the more places you’ll go.” – Dr. Seuss
What We Believe In
We have a vision, and that is to change people’s lives. Our motivation isn’t just moving freight, it’s our customers, carriers, and team members. To us, one’s effort speaks volumes over what their talents are on paper.
Our team hungers for wisdom and thirsts for knowledge. We encourage reading for personal development while holding regular 1-on-1 meetings with team leaders to create an open environment for questions and wisdom.
A feeling of significance, when paired with humility and authenticity, clears the way for quick and confident decision making. Even when decisions aren’t perfect, they encourage teachable moments and curious minds. Without mistakes, there is no learning, and without learning, there is no progress! “Fail Better!”
Individual scorecards and defined weekly goals encourage our team members to gauge themselves against their peers while providing a boost of self-motivation to “crush it where you’re at”!
How do our team member’s see themselves? We strive to create momentum to help strengthen their weaknesses. It’s about the root, not the fruit.